Below is a brief description of this vacancy

This page outlines the vacancy and the key skills and responsibilities for the role.


Customer Service Assistant

Feilding, New Zealand

Reference: 6823187

About Us

At Manawatū District Council, we are committed to building connected, vibrant, and thriving communities. Our vision, Kia papa te tū, kia rangi te tiro, reflects both our strong rural roots and our forward-looking aspirations. We're proud of our people and the role we play in supporting a thriving district.

The Opportunity

We are looking for a Customer Service Assistant to join our Customer Service Team. This role is all about providing behind-the-scenes support that helps our organisation run smoothly and ensures our staff and visitors experience a professional and welcoming environment.

As part of this busy and friendly team, you'll take responsibility for:

  • Preparing and maintaining meeting rooms, kitchens, and shared spaces to a high standard.
  • Coordinating catering and stationery requests.
  • Supporting travel, training, and accommodation bookings.
  • Assisting with vehicle fleet administration and corporate uniform coordination.
  • Stepping in to support Customer Service Officer duties when required.

We're seeking someone who:

  • Takes pride in creating clean, organised, and welcoming spaces.
  • Is reliable, proactive, and able to work independently.
  • Has strong attention to detail and a "can-do" attitude.
  • Is calm, professional, and approachable when dealing with staff and visitors.
  • Enjoys working as part of a supportive, down-to-earth team and brings a sense of humour to the workplace.

You'll also need:

  • A current driver's licence.
  • Basic computer skills, particularly with Microsoft Office and Outlook.

An understanding of administrative processes would be an advantage.

Why Join Us?

  • Be part of a positive, people-focused team that values professionalism, progress, and community.
  • Contribute directly to the daily operations that help our Council deliver excellent service.
  • Enjoy variety in your work, with opportunities to support different areas across Council.
  • Salary range for this role is $55k - $75k (mid-point $65k) with five weeks' annual leave - because work-life balance matters.

Apply Now

If you're someone who thrives on keeping things running smoothly and enjoys supporting others, we'd love to hear from you.

Applications Close: 02 Nov 2025

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How to Apply

Applying for any of our jobs is simple. We like to get as much information as we can before making a decision on who we would like to interview, so please set aside 10-15 minutes of your time to tell us about yourself. The process involves three steps:

  1. Find the position you are interested in

Using our website’s search feature, search by keyword or enter a job code if you have seen the position advertised.  Alternatively, you can view all our current job listings on our Vacancies page.

  1. Answer the questionnaire

This is up to 20 questions, which are designed to provide us with a little more information about you.  Answering these questions allows us to process your application more efficiently.

  1. Upload your CV

If you have a CV, you can upload it and your cover letter into our system by following a couple of simple steps.  If you don’t have a CV, it is worth spending some time preparing one before starting the application process.  Please ensure your file is no larger than 2MB.

What happens next?

We will send you an email confirming we have received your application.  Once the recruitment closes, our interview panel will then review all the applications.  If you are successful in being short-listed for an interview then a member of our friendly People and Culture team will contact you with your interview details including if there is any practical exercise involved with your interview.  If your application is not successful in getting an interview then you will receive an email from us advising you of this.

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